Constant spam with airtime recharges

Item: MTN South Africa
Rating: 2
Author: David K

Every time I load any amount of airtime I get at least 6 sms messages advertising various other data bundles and the like. I've just loaded airtime, so why try get me to buy more? I could even understand if it was just one message per purchase, but seriously, it's never fewer than 4. There is also no way to unsubscribe from these constant, annoying offers.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

05 Jun 2015, 15:09

Hello Dave McCave,

Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.

I have requested for all marketing information to be removed from your number going forward.

I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***

MTN South Africa's reply05 Jun 2015, 15:09

Official