LB
Lee B
1 reviews | Active since Jan 2016
06 Jan 2016, 15:08
Constant marketing even though I opted out.
Hi. Why am I still receiving marketing sms'e if I opted out on my profile on your own site? I get quite a few every week. What is the point of having an option on your site and my contract to opt out if you are not going to use it according to the Consumer protection Act? Please see example of the sms : \Reply to this RIGHT NOW & YOU could WIN R10
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jan 2016, 15:45Hello Scubapetey ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to our marketing department to opt-out your number from any of our marketing related smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to our marketing department to opt-out your number from any of our marketing related smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply08 Jan 2016, 15:45
Official
Hello Scubapetey ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to our marketing department to opt-out your number from any of our marketing related smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to our marketing department to opt-out your number from any of our marketing related smses.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***