eF
elize F
1 reviews | Active since Jul 2011
28 Oct 2015, 06:39
Constant issue with your connection!!
IT HAS BEEN 2 WEEKS THAT I HAVE BEEN STRUGGLING TO GET SERVICE FROM YOU. LAST WEEK I WAS ADVISED THAT MY ACCOUNT WAS BLOCKED?? WHO GAVE AUTHORITY FOR THIS? STILL AWAITING YOUR USELESS PEOPLE TO PROVIDE FEEDBACK. THE PHONE IS OFF AGAIN AND WAS ONLY ON FOR 2 DAYS AFTER I HAD TO WAIT FOR 48 HOURS TO BE SWITCHED ON AGAIN DUE TO YOUR INCABABILITY. I HAVE BEEM PROMISED THAT THE PROBLEM WOULD BE RESOLVED HOWEVER NO SERVICE. I HOPE THIS MATTER GETS ESCALATED TO THE CEO AS YOUR SERVICE STINKS.<br> <br> I WANT MY PHONE ON TODAY<br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
28 Oct 2015, 19:02Hello zzr,
Thank you for your Post.
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please provide an MTN cellphone number in question. An email has been sent to you, please reply with an MTN number in order for us to assist you.
We would like to assure you that it is not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your Post.
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please provide an MTN cellphone number in question. An email has been sent to you, please reply with an MTN number in order for us to assist you.
We would like to assure you that it is not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,
MTN South Africa's reply28 Oct 2015, 19:02
Official
Hello zzr,
Thank you for your Post.
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please provide an MTN cellphone number in question. An email has been sent to you, please reply with an MTN number in order for us to assist you.
We would like to assure you that it is not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your Post.
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please provide an MTN cellphone number in question. An email has been sent to you, please reply with an MTN number in order for us to assist you.
We would like to assure you that it is not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,