Constant failure to resolve Interconnect Issue - ***

I am taking to social media because the standard support channels have failed me. For six months, I have been unable to receive calls or SMS from any network other than MTN (Vodacom, Telkom, Cell C, etc. cannot reach me). I have logged this multiple times, but the issue remains unresolved. Being unreachable is not just an inconvenience; it’s a massive disruption to my work and personal life. MTN, I need a senior technician to look at this routing/interconnect error immediately. My latest reference number is 3954a37d-f8f4-441e-ab5f-2bc43c4c52a0. I expect a follow-up that actually leads to a fix, not just another automated response, or a "sim" issue ...