1 reviews | Active since Dec 2017
Consistently useless service from MTN
Again, not a single response using your online query submission. Your call centre agents and branch consultants confirm completely different information, and all of a sudden no one can find a single call of mine on system. The experience of MTN has been **** from the start, and if i wasn't held down by a contract I would have left already.
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that we have assessed the note under the account to see what had gone wrong. Please advise what the request is to follow through and provide a detailed breakdown on the service lapse where no feedback was given. Please send to the below mail address to respond promptly.
Mail: ***
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
Kevin.
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that we have assessed the note under the account to see what had gone wrong. Please advise what the request is to follow through and provide a detailed breakdown on the service lapse where no feedback was given. Please send to the below mail address to respond promptly.
Mail: ***
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
Kevin.