CONNECTED WITHOUT INTERNET

What an absolute trash company. I have a MTN @Home LTE Line as we cannot have Fiber in the area. I have been without internet since Christmas. I have spent more than 4hours on endless calls to fix my internet! Apparently I have some stupid BLOCK from their side on my WiFi and because I am moving my router! My router has not once been unplugged or moved since I got my internet! Every time it is fixed but give it about 5 hours and there you have it “CONNECTED WITHOUT INTERNET”

I have spoken to multiple lazy MTN technicians of which the first consultant was down right rude. As I was hesitant to trust that my internet will be up and running, I asked him to stay on the line until I tested. Oh and was this the worst thing anyone has ever asked this guy to do. He literally yelled at me for not trusting in him and that he knows how to do his job.

Well obviously not, because I have now spent more than double my monthly internet fees, to buy airtime and sit on endless useless calls, just to spend my airtime for no reason apparently.

I wish I took this consultants name to report him to his HR! What a piece of garbage person.

And then coming back to the expensive WiFi I paid for but do not have!

I am stuck, unable to do my work as I dont have any connection😤

Just please never ever make the mistake of getting Internet from such a useless, incapable company.

Besides of not having internet for the last month, we have a 10mb line but we can barely stream YouTube on 480p.

What a waste of time and money!

MTN is a NO NO NO!