CONNECTED FOR LIFE?????? I DONT THINK

<p>I AM WRITING THIS REVIEW ON BEHALF OF MRS DAPHNE STADLER. </p> <p>DURING THE COURSE OF LAST YEAR, I RENEWED MY MTN CONTRACT, STIPULATING THAT I WANTED AIRTIME DATA AND SMS BUNDLES. I RECEIVED A NEW HAND SET AS PART OF THE DEAL. AND THATS WHEN MY NIGHTMARE BEGAN. SPORADICALLY I HAVE BEEN RECEIVING AIR TIME, MAYBE DATA AND SMS"s</p> <p> </p> <p>DURING THE PAST TWO MONTHS I HAVE NOT RECEIVED MY DATA OR SMS BUNDLES. THESE I NEED FOR BUSINESS PURPOSES. WHEN I ENQUIRED, THE ASSISTANT LOUISA WAS VERY SYMPATHETIC AND ATTEMPTED TO GET MATTER SORTED. I AM BILLED MONTHLY FOR MY CONTRACT. THEN I NOTICED I WAS BEING BILLED FOR INSURANCE ON HAND SET. I IMMEDIATELY QUERIED THIS AS I HAVE MY OWN INSURANCE. AGAIN BACK TO AGENT TO ASSIST, THEY WOULD HAVE TO RETRIEVE ORIGINAL CONTRACT TO SEE THIS, STILL WAITING. TODAY I AGAIN SPOKE TO LOUISA AND THE CHECKERS HYPER KLERKSDORP BRANCH, WHO INFORMED ME MY CONTRACT SAYS ONLY AIRTIME NO DATA. NOT ACCORDING TO ME. I SPOKE TO THANDIE AT MTN (REF NO ********** 40) WHO SAID I MUST ADVISE LOUISA THEY MUST FIX MY CONTRACT AND RESUBMIT TO HEADOFFICE. WHEN I TOLD LOUISA THIS SHE BECAME AGGRESSIVE AND SAID SHE CANNOT FIX A CONTRACT FROM LAST YEAR, AND THE LADY WHO ASSISTED ME THEN NO LONGER WORKS FOR MTN. THATS NOT MY FAULT, IT IS ALSO NOT MY FAULT BECAUSE AFTER REPORTING THIS PROBLEM NOW SINCE LAST YEAR AND STILL NO JOY I AM PAYING FOR SOMETHING I AM NOT GETTING. MY BUSINESS IS SUFFERING AS I HAVE TO DEPEND ON BUYING DATA AND THAT IS COSTING MY DOUBLE. WHEN I ASKED LOUISA WHO SHOULD FIX THIS PROBLEM SHE SAID I WAS GETTING RUDE, WELL I THINK AFTER A YEAR AND NO RESOLUTION, WHO WOULD NOT GET RUDE. THANDI AT MTN TOLD ME WE HAVE UNTIL THE 11TH INSTANT TO FIX THIS CONTRACT OR I WILL NOT RECEIVE DATA AGAIN. PLEASE PLEASE PLEASE CAN ANYONE OUT THERE HELP ME. MY CONTACT NO IS ********** 778 </p>