tB
tobie B
1 reviews | Active since Jul 2014
05 Feb 2015, 08:34
congratulations mtn for robbing the public
I have been with mtn for ages. Normally my bill is around R1800 pm. Last year mtn surprised me with a R7000 bill for data. This is although i buy data bundles. I proved them wrong and won. Last month they send me another bill of R7000 and the week after it jumped to R18000.00. I will lick the ceo's butt clean if he manages to get this money from me. Mtn are ****s and ******* and I will not pay this ridiculous amount. Every month they send me an sms saying the amount i must pay. It averages from R1800 to R2200. This i pay every month. All of a sudden it booms to R18000.00. All i can say is hahahaha. Beware of mtn people.
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Replies (1)MTN South Africa's replyOfficial
18 Feb 2015, 13:40Hello tobieb,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply18 Feb 2015, 13:40
Official
Hello tobieb,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
