AO
Andreas O
1 reviews | Active since Mar 2010
18 Mar 2016, 16:13
Confusion reigns
From to day I am an unhappy MTN customer transferred from Autopage. No one informed the MTN call center operators of this change .All ex Autopapage customers were sent an sms from MtN to register. When I try to register I cant because details have already been captured on MTN system. Operater tells me they are inundated with calls from annoyed customers.<br> MTN catch a wake up and smell the roses.<br>
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Replies (1)MTN South Africa's replyOfficial
23 Mar 2016, 18:12Hello AndreasO,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note the change was a business decision between MTN and Autipage.
Please contact the MTN Active support help desk 1761 is free from the device to be assisted on line.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note the change was a business decision between MTN and Autipage.
Please contact the MTN Active support help desk 1761 is free from the device to be assisted on line.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply23 Mar 2016, 18:12
Official
Hello AndreasO,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note the change was a business decision between MTN and Autipage.
Please contact the MTN Active support help desk 1761 is free from the device to be assisted on line.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note the change was a business decision between MTN and Autipage.
Please contact the MTN Active support help desk 1761 is free from the device to be assisted on line.
Kind Regards,
Alice van der Merwe
***
Best regards,
