AZ
Amy Z
1 reviews | Active since Jun 2015
13 Jul 2015, 09:32
confused customer
HOW MUCH IS MY BILL FOR THIS MONTH?<br> I got 3 updates of my bill for this month so I do not know how much I am expected to pay.<br> I got 2 sms with the same invoice number but 2 different amounts. then when I visited MTN they gave me a different amount.<br> then to top it off I couldn't get through to the call centre. I called them at least 3 times. NO ANSWER. so I am totally confused on how much my bill will be.<br>
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Replies (1)
MTN South Africa's replyOfficial
21 Jul 2015, 13:23Hello Azingu,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service.
Kindly be advised that your current outstanding amount is R 898.83.
Your account will always have a debit balance as you pay your invoices a month in arrears. The last payment of R 822.33 that you made was for your May invoice and the outstanding balance is your June invoice.
Thank you for your continued support.
Kind regards
Letumile
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service.
Kindly be advised that your current outstanding amount is R 898.83.
Your account will always have a debit balance as you pay your invoices a month in arrears. The last payment of R 822.33 that you made was for your May invoice and the outstanding balance is your June invoice.
Thank you for your continued support.
Kind regards
Letumile
REQ:***
Best regards,
MTN South Africa's reply21 Jul 2015, 13:23
Official
Hello Azingu,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service.
Kindly be advised that your current outstanding amount is R 898.83.
Your account will always have a debit balance as you pay your invoices a month in arrears. The last payment of R 822.33 that you made was for your May invoice and the outstanding balance is your June invoice.
Thank you for your continued support.
Kind regards
Letumile
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service.
Kindly be advised that your current outstanding amount is R 898.83.
Your account will always have a debit balance as you pay your invoices a month in arrears. The last payment of R 822.33 that you made was for your May invoice and the outstanding balance is your June invoice.
Thank you for your continued support.
Kind regards
Letumile
REQ:***
Best regards,