TZ
Thabile Z
1 reviews | Active since Aug 2015
16 Dec 2015, 20:36
Confused
I took my tablet to MTN Galleria as it was switching off automatically. According to my understanding it was still under the 24 months warranty period but to my surprise I have just received an sms saying that I'm required to pay R1600 for repairs and if I reject the quote I will be required to pay R330. Please help
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Replies (1)
MTN South Africa's replyOfficial
22 Dec 2015, 09:14Hello thabilezondi88,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Dec 2015, 09:14
Official
Hello thabilezondi88,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,