BD
Bianca D
1 reviews | Active since Sept 2011
29 Jun 2015, 16:20
confirms proof of payment and then suspends line
What a pathetic service provider. confirms proof of payment and then suspends out going calls. I have threatened to take them to the ombudsman previously and regret not doing so as they have promised that this will not happen again. I will not make this mistake again and have now reported the incident
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Jul 2015, 07:36Hello Bia77895,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with phone number or account number so we can investigate.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with phone number or account number so we can investigate.
Regards
Thabelo
REQ:***
MTN South Africa's reply11 Jul 2015, 07:36
Official
Hello Bia77895,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with phone number or account number so we can investigate.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with phone number or account number so we can investigate.
Regards
Thabelo
REQ:***