QN
Quinton N
1 reviews | Active since Aug 2015
26 Aug 2015, 08:03
Confirmation that my account is close and settled
Good Day<br> <br> I have been in email correspondence with MTN legal since Tue 2015/08/11 07:49 AM for them to send me a letter confirming that my account is close and settled<br> My last email to them was on the Mon 2015/08/24 01:44 PM and I am still waiting on my confirmation letter.<br> This is my account information:<br> <br> ***0 QW Nel *** [#***9]<br> This is the email account that I was sendinh my mail<br> <br> [Email Removed] [Email Removed]
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MTN South Africa's replyOfficial
26 Aug 2015, 09:05Hello Quinton.Nel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. The matter has escalated to the legal management team for urgent assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. The matter has escalated to the legal management team for urgent assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply26 Aug 2015, 09:05
Official
Hello Quinton.Nel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. The matter has escalated to the legal management team for urgent assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. The matter has escalated to the legal management team for urgent assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***