Concerned & Worried South African watching ongoing *******ion by businesses against consumers

In January 2022 MTN started debiting my bank account. I contacted mtn who advised me an contract account was opened at Mondo and I informed them I don't have an account with them. Mondo informed to submit an affidavit, copy of ID , proof of address and copy of my signature. During investigations Mondo handed me over to lawyers and got e-mails requesting payment. Eventually they cleared my name and informed me account was indeed opened **********ly. This activity costed me dearly: 1. Contract (cellphone) in my name with MTN was **********ly concluded 2. Debit orders were **********ly activated without authorization with my bank FNB (who gave them my bank details). Charges were accumulated due to the three reversals 3. Multiple phone call costs to MTN, Mondo & Saya (law firm) 4. I was handed over to Saya (law firm) for collection of debt 5. Negatively affected my clear score (score) 6. Emotional stress and no apology from MTN or Mondo