Concerned and Dissatisfied

Following a strike and not being able to reach MTN and still holding for 20 min on a line before a rude and very unhelpfull callcentre agent attends to the call to see how quickly he can get rid of the caller. The agent very unprofessional like many before not asking me to hold on but keeping me wondering if he dropped the call or if it is just another bad MTN line, eventually provided feedback to my query. He then told me he cannot assist with my 2nd query and cannot pick up my 2nd MTN contract number on the system as it is through Altech, he could not even guide me as to what I should do, he only said, I dont know. Their CEO want to beat their competitors in being no1 in SA, not in this era if this is the way they do business. I think Cell C will soon have another 2 new contracts as I would not recommend MTN to anyone wanting to change networks. I changed from Vodacom in Nov last year as MTN kept contacting me to change providers, Biggest Mistake... Bad Service, Bad Network Coverage, Data dissapearing without using phone and false advertising for their international bundle costs with callcentre agents not even knowledged on their service offerings when lodging a query.