Con Artists of Note
<p>MTN officially the most ******* and worst cellular service provider on the planet. We had a contract closed March 2015 paid up and settled then when pulling a financial report (Transunion) we see your ******* company charged us for R189 for some unknown reason, 30 days in arrears sommer, as we never received notification, account or anything on a CLOSED account might I add. Then because it's not paid you decide to hand it over to your Legal Department who only works by email for some dumb reason, probably because they had to many calls for being so terrible. Really cannot believe how you guys function. Guessing we are probably not the first who you have tried to swindle. If this isn't sorted asap, by your "only by email legal department" HelloPeter and Facebook will not be the only place your idiocracy will be exposed!</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
It has been more than a YEAR! A year, that you had to fix this and it is still not fixed.
This influenced TWO cases where we tried to purchase a home and get a homeloan approved and it is IMPOSSIBLE to ge throught to anyone to assist in this matter. If this is not sorted ASAP we will have to take necessary steps and claim for damages caused by MTN in our financial life.
Your message means nothing as this is not an action or a problem that has been resloved. I want results, words are empty promises. You just set your self up for another disapointing service. ACTIONS speak louder than words.
It has been more than a YEAR! A year, that you had to fix this and it is still not fixed.
This influenced TWO cases where we tried to purchase a home and get a homeloan approved and it is IMPOSSIBLE to ge throught to anyone to assist in this matter. If this is not sorted ASAP we will have to take necessary steps and claim for damages caused by MTN in our financial life.
Your message means nothing as this is not an action or a problem that has been resloved. I want results, words are empty promises. You just set your self up for another disapointing service. ACTIONS speak louder than words.