EK
Ernest K
1 reviews | Active since Feb 2016
20 May 2019, 12:42
COMPLIMENT
Great thanks to MTN complaint analyst who handled my complaint Ref-CGSO: 201 ********** 524. He proved very analytical and professional in before coming to a fair resolution. I know it is not always easy for clients to compliment good customer care service. I received exceptional service from MTN. Thank you and keep it up!! Happy Client
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MTN South Africa's replyOfficial
21 May 2019, 07:17Good day Ernest
Thank you so very much for your post, complimenting 's service and/or efforts of the employee. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Warm Regards
Renall Chetty
Complaints management team
Thank you so very much for your post, complimenting 's service and/or efforts of the employee. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Warm Regards
Renall Chetty
Complaints management team
Best regards,
MTN South Africa's reply21 May 2019, 07:17
Official
Good day Ernest
Thank you so very much for your post, complimenting 's service and/or efforts of the employee. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Warm Regards
Renall Chetty
Complaints management team
Thank you so very much for your post, complimenting 's service and/or efforts of the employee. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Warm Regards
Renall Chetty
Complaints management team
Best regards,