Compliment
The last time I called the call centre I was very angry, frustrated and lost hope for MTN call centre and mtn as a whole few minutes after I called them. Today I call for the same issue afraid of experiencing the same issue as I had but only get someone so helpful,kind who doesn't speak on me, someone by the name of jabulani Maseko (hope I got the names right ) who u understands customer service and customer experience ,he gave me assurity that he will be able to handle my query with care few seconds after we spoke . call made around d 07:30 - 06/12/2015
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MTN South Africa's replyOfficial
06 Dec 2015, 23:10Hello SMUL,
Thank you so very much for your post, complimenting jabulani Maseko's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Thank you so very much for your post, complimenting jabulani Maseko's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Best regards,
MTN South Africa's reply06 Dec 2015, 23:10
Official
Hello SMUL,
Thank you so very much for your post, complimenting jabulani Maseko's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Thank you so very much for your post, complimenting jabulani Maseko's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Best regards,