Compliant for ********** Mtn contract open

Mtn has no security in place for online applications. ********** can open accounts with your identity number online and they have no sense of urgency to stop the profile. What are our rights as a consumer from being a victim of ***** and how does a debit order go off your account without approval. No one calls you back and when you follow up to check if your information has been removed from there system, nothing has been done.