DO
Delmain O
1 reviews | Active since May 2010
08 Feb 2017, 14:38
Compliant
<p>Bought a phone from MTN in woolworths, the phones headphones didnt work. I bought the phone for my son for Christmas its now February and still waiting for them to fix it.</p>
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
10 Feb 2017, 13:19Good day Delmain,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please advise have you returned the device to the store you purchased it?
Regards,
MTN SA.
Best regards,
MTN South Africa's reply10 Feb 2017, 13:19
Official
Good day Delmain,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please advise have you returned the device to the store you purchased it?
Regards,
MTN SA.
Best regards,
DO
Delmain O's updateReviewer Update
13 Feb 2017, 14:59Yes we have, we returned it to be fixed end Jan but when it came back it wasnt fixed and had to be returned again nd every time we phone you guys say we waiting for spares but why dont you just give a new phone. My son is crying everyday for his phone
DO
Delmain O's update13 Feb 2017, 14:59
Reviewer Update
Yes we have, we returned it to be fixed end Jan but when it came back it wasnt fixed and had to be returned again nd every time we phone you guys say we waiting for spares but why dont you just give a new phone. My son is crying everyday for his phone