Completely Un-contactable and then Unhelpful

I needed to buy Mtn Data for the first time as I had an Mtn ****le thing. I tried for 90 minutes to phone any Sandton Mtn branch - but all the numbers they have listed are wrong or do not work or just ring forever.<br> Eventually I went in to Woodmead and bought a data package.<br> I never expected to need to ask any questions about how to set it up, as i presumed that the sales lady would have pointed out any potential issues when I bought.<br> I went home and the usb ****le thing wanted a password.<br> I tried (on and off) for a very long time to keep calling any Mtn branch for help. I wasted a few hours.<br> By now I had at least 10 different numbers that I tried to call.<br> I had wasted a full day trying to get some service via the phone and was VERY deep into a lost-my-temper with the stupidity of running a business where you seem to want to not let people call you via a telephone.<br> Finally - in a very bad temper I went back to the Woodmead branch, just wanting my money back.<br> I was stonewalled, and told that once the data is loaded onto the simcard it cannot be erased. BUT I COULD NOT USE IT for the purpose i intended. so I was insistant.<br> I still want some form of refund, or we go viral with this :)