CJ
C J

1 reviews | Active since Jul 2011

18 Dec 2015, 07:23

Completely FALSE advertising!!

MTN Prepaid advertises that if you recharge with R30 or more, you get free data which should be valid for 7 days. I have been an MTN prepaid customer since May 2015 and only benefited from the promotion about 3 times. I recharge with about R400 a month at different time intervals and I have tried all the different amount options to see if I can also benefit from this promotion, but no joy!<br> <br> MTN does not have any customer service at this stage and MOST definitely does not care about their prepaid customers!<br> <br> I am so glad I did not commit to a contract on this network!!<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Dec 2015, 18:20
Official
Hello yell,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the prepaid department to contact and assist you with feedback.

Kind Regards,

Alice van der Merwe

Best regards,