ND
Nyvrem D

1 reviews | Active since Jul 2011

26 Jan 2022, 15:43

Complete Incompetence!!

THIS NOTE BELOW IS SELF EXPLANATORY

My business is in big trouble through the actions of MTN

1. My phone bill is paid automatically against my credit card in full each month MTN has the credit card details

2. My credit card changed, and I notified MTN on January 17 both via email and on the phone with my new cCard # I consistently requested a phone call - similarly in writing and on the phone - to contact me for the expiry date and CVV# ~ for security reasons.

3. Over thirty emails and further phone conversations have transpired since than and I have duly responded to all of theirs received.

4. They have cut off my service!!

PLEASE HELP!!

I cannot operate my business in this way so it’s super urgent!

If you want to talk to me, please send a name and number and I’ll call you from someone else’s phone

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Replies (1)
ND
Nyvrem D's update26 Jan 2022, 15:46
Reviewer Update
CASE #***