COMPLAINTS ON MTN BAD SERVICE

2015/11/02 AT ABOUT 16:45 I SPOKE TO AN AGENT KNOWN TO ME AS GIVEN BLOEM IN CONNECTION WITH MY CONTRACT THAT CAME TO AN END 22/10/2015, AND I REQUESTED MY NUMBER TO BE MIGRATED TO PREPAID AND I WAS TOLD IT WILL BE MIGRATED WITHIN 48 HRS 2015/11/06 AT ABOUT 10:39 I CALLED AGAIN AND I SPOKE TO LOLANY WITH SAME COMPLAINT BUT UP TO DATE MY NUMBER HASNT MIGRATED.AND MY WORRIES IS I AM RECEIVING TEXT TO SAY I MUST RENEW MY CONTRACT..AND I TOLD THEM IF I RECEIVE AIRTIME ON THE 14/11/2015,,I WONT BE RESPONSIBLE FOR REPAYMENT SINCE MY CONTRACT CAME TO AN END