1 reviews | Active since May 2016

31 May 2016, 15:10

Complaint number 3 with no response

<p>***</p> <p> </p> <p>I have written 3 complaints and to date have received no response. </p> <p> </p> <p>If my account is suspended after I have written 3 emails and called your stupid call centre, I will most definitely hold you accountable and take legal action as this is breach of contract. </p> <p> </p> <p>how about you learn what service is and maybe give it ? </p> <p> </p> <p>I I am so tired of MTN and the pathetic service ! When does it end ? How you still have clients is beyond me . I have been nice and this is where I draw the line . </p>

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Replies (3)
MTN South Africa
MTN South Africa's reply03 Jun 2016, 11:51
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the reversal from cell *** back to *** has been done.

If the correct sim swap has not been done as yet please visit the store again for the correct asssitance

MTN South Africa
MTN South Africa's reply03 Jun 2016, 11:52
Official

Regarding the MSISDN swap.

Kind Regards,

Alice van der Merwe

REQ:***

's update03 Jun 2016, 12:23
Reviewer Update

The reversal was done long ago!! This isn't even my complaint !!!! Do you read the emails I send?? I really hope you haven't ****ed up my account by reversing numbers when it was done ..... I am going to pray for patience , cause I don't know how to deal with your company anymore....... You are the worst service providers in this world