COMPLAINT

I am very upset and sad with the experience I've received from MTN. I went into store a couple of weeks ago to give my paid up letter and they gave me number I needed to call which was head office number. I called them and they kept transferring me to different departments I wasted so much airtime and cannot get hold of anyone to assist and that is why I'd like to make a complaint as they offer absolutely bad services. IM STILL WAITING to give my paid up letter to them.