COMPLAINT ABOUT NO RECEPTION IN MY AREA

I lodged a complaint about my no reception in the Somerset West area and was told that a technician will contact me within 12 working days. I am still waiting and after numerous telephone calls and visits to my local branch nobody contacted me as yet. As a business man I need my phone after hours and this I mentioned with my complaint. I then decided to cancel my contract and phoned MTN for the necessary form to be completed. No joy from MTN!<br> After being a client for about 20 years, I am totally disgusted with your service and this is not acceptable! I will rather take out a contract with Vodacom.<br> After 7 working days my account will be considered as paid in full and closed and no further requests for payment will be entertained. And no legal steps will be taken against me.<br> REF NO: ***