COMPLAINT ABOUT MNT ACCOUNT

<p>Good Day</p> <p>On the 30/04/2017 an amount of R2185.19 was deducted from my account and then again on the 01/04/2017 an amount of R1494.79 was deducted, when i went to my bank they told me MTN deducted the amounts.</p> <p>&nbsp;</p> <p>I wen to MTN to enquire and they told me that I took a contract phone on the 27/01/2017, of which on the said date i was lying in ICU. They then told me to make an affidavit &nbsp;of which i did but nothing has been done since.</p> <p>&nbsp;</p> <p>This has affected me bause my other debit orders did not debit because of insufficient funds and now I stand to loose my life cover because of this. &nbsp;When I ask them to show me my details they used to open the account they don't have anything not even my name on the system or id number. On the 12/06/2017 i received a call from a lady named Nokuthula saying that MTN is going to hand me over to the attorneys because i am not paying my account.</p> <p>&nbsp;</p> <p>I am very frustrated right now and this is impacting my health as well now. I don't need this i have never had a MTN account. I am a cell c client.</p> <p>&nbsp;</p> <p>Please assist.</p> <p>&nbsp;</p> <p>Kind Regards</p> <p>Catherine Kamanga</p> <p>********** 146</p>