complaint

Mtn has become my worst nightmare from the time i joined. from giving me so much hussle to load sim cards on my profile they take more than two weeks. i then had to go to their compains department they then loaded but wrong ones. at this point i was going to the branch everyday coz i was always told tomorrow it will be resolved and also been given attitude at the branch because i complained. they finally load and load wrong things , after my visit they load the right ones. They didnt bother to remove the old sim on the system. come bill day the sim are on my bill that the 11th. the 12 i went to the branch the 13th i called calle centre. i lodged yet another complaint. my debit order is for the 31st i called as to why wasnt i debited the agent said no we dont debit the 1st month. on the 8th of october mtn now debit me for my wrong sim cards and ones which are not mine after been given so much time to resolve. i send yet another complaint and i was told it will be resolved i asked for the specific date coz now i have to use my money the money they took and wasnt entitled to them for other things. mtn stopped replying. i regret joining mtn will all my heart . to think its a 24 months contract and im on the 1st one and the charge to cancel was calculated at R718. now im stuck with bad service