Complaint.

I am due for an upgrade and mtn has been calling me almost every day and i would qualify for R500 take alot voucher if I fall in the first 1000 customer. So eventually on the 11.11.22 i decided to call in and upgrade. Spoke to Lerato she was great. She said she call me the next to conclude. She did not instead i did. She said she would send me an email on the 14.11.2022 but I received nothing. I called the next day a couple of times eventually they said she is on leave and only she could help. I called everyday thereafter a few times a day. I either got cut off or they said they would leave a message for to call back. I have received no call backs . Today i called and the guy said they had a problem with invoicing he can't even tell me the price. I got angry and said that they were a joke, he got angry without listening to why i felt like this and put the fone down in my ears. So i think i rather cancel. I am not a beggat.