Complaint

<p>I have a contract phone with MTN. Every time when I put in R30 airtime it get's taken from my account again. I call them to query the fact that my airtime keeps disappearing from my prepaid account. All they were telling me is that I needed to get the account holder on the line. This is a prepaid phone not a contract phone. It's costing me double the amount in airtime money in order to just have the privilege to make a phone call. </p> <p> </p> <p>When speaking to the call centre they were of no help whatsoever. They were more concerned about getting me off the line than to assist me. I called numerous times and this is the same response I get. </p> <p> </p> <p>In the past. Everything I have an issue they are of no help.</p> <p> </p> <p>No complaints team will help me and no assistance is coming from the staff.</p>