RR
Rusti R

1 reviews | Active since Jun 2016

09 Jun 2016, 09:46

COMPLAINT!!!!!!

<p>Complaint!! MTN your service is shocking!!I Not only have I called the entire counrty side trying to get someone to help me, I have been requesting for a supervisor to call me for the last 3 days to explain why I have a bill for over R10000.00 when it is normally R154.00....I would appreciate a call immediately - ***</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Jun 2016, 18:37
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

Best regards,