complaint

Good day<br> <br> <br> <br> Firstly I've been a loyal customer to MTN. I've never felt like I need to move to a different network until Now.<br> <br> The customer service that I have been experiencing is horrible. I'm due for an upgrade so I decided to go to jabulani mall and upgrade to an HP laptop for an amount of R366.<br> <br> I went there on the on the 11th of October and I was told their system was off no one offered or asked for my numbers to call me once the system is up.<br> <br> I then went to maponya mall , I told them it was urgent for me to get the laptop, they told me they don't have stock however they had some a Dell laptops on display and they told me they can't give it to me cause its an old version so my question was what is it doing on display if its an old version and my question wasn't answered . Then on the 17thI went back to Jabulani mall when I walked in I stood for like 30 minutes and nobody attended me it wasn't busy they just looked at me and carried on with chatting and when they did they told me they don't have stock, they took my numbers up until now no one has called or gave me feedback not once have I missed my payment to deserve such horrible and disgusting customer service.