LD
Lesley D
1 reviews | Active since Oct 2015
05 Oct 2015, 15:52
Complaint
Can someone please assist! My Claim Reference Number: ***6, I proceed my claim on the 22nd of September and its been almost 3 weeks not able to get through to the insurance department, and funny enough even the MTN staff cannot transfer me to the insurance department, and none is willing to assist.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Oct 2015, 21:09Hello tasley,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply07 Oct 2015, 21:09
Official
Hello tasley,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***