Complaint

I did send a report on 13 July regarding the query that I have with MTN, I owe them R10 397.77. They did respond on 23 July saying they will call within 54 hours, they never did that. I did try to call them always hangup, I try again yesterday I speak to the lady at legal department, she said my account has been send to their attorneys so I must stop calling them she just hangup, today I call legal department again and explain the problem the lady I was speaking to she said she cant do anything I must just pay the added R5000.00. I did ask her to tell the superviser everytime after I spoke to them the lawyer call so that I should pay. I did try to call lawyers the line is busy.<br> I never receive a reliable person from MTN. I ask that lady on legal department to ask superviser to call urgently, what I get no response. I'm double frustrated by mtn. My cell number ***. I'm shock with mtn service.