Complaint

This is the most terrible services we received in almost 20 years of being clients. No response on queries logged, billed for services cancelled more than 4 months ago, get billed for unknown services and nobody can or is willing to assist, unrequested Sim swap done on my number leaving me for more than a week without a phone while working out of town and my boss could not get hold of me for urgent matters. On request to fix this Sim swap I had to pay to get this reverse after I was promised that the fee will be paid back to me, 4 months later no payments. This is really ridiculous. MTN MUST PULL UP THEIR SOCKS IF THEY WANT TO STAY IN BUSINESS.