GC
GARY C
1 reviews | Active since May 2015
14 May 2015, 11:07
complaint
AFTER NUMEROUS REQUESTS TELEPHONICALY AND PERSONALLY AT MTN OFFICES , UP TO THIS MOMENT MTN STILL COULD NOT PROVIDE ME WITH DETAILED STATEMENTS ON ACCOUNT *** IN NAME OF SC CLOETE .MY MOM NEEDS STATEMENTS FOR APRIL 2015 WHERE THE ACCOUNT WAS VERY HIGH ALL OF A SUDDEN (R1717-00 15/5/2015) . PLEASE FORWARD THESE STATEMENTS TO [Email Removed] .
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MTN South Africa's replyOfficial
17 May 2015, 13:16Hello GIFCLOETE,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the January invoice as per your request.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the January invoice as per your request.
Best regards
Mantoa
REQ:***
MTN South Africa's reply17 May 2015, 13:16
Official
Hello GIFCLOETE,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the January invoice as per your request.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed through the January invoice as per your request.
Best regards
Mantoa
REQ:***