LB
Leah B
1 reviews | Active since Jun 2018
09 Feb 2019, 15:58
Complaint!!!
Never buy a phone at MTN! The Pavilion branch at the bottom, wow. Never again!!!!!!
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Feb 2019, 13:53Good day Leah
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
I have tried to call you on the number provided but got no answer and your line doesn't allow any voice messages. Please can you explain briefly what happened so that we can assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
I have tried to call you on the number provided but got no answer and your line doesn't allow any voice messages. Please can you explain briefly what happened so that we can assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply11 Feb 2019, 13:53
Official
Good day Leah
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
I have tried to call you on the number provided but got no answer and your line doesn't allow any voice messages. Please can you explain briefly what happened so that we can assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
I have tried to call you on the number provided but got no answer and your line doesn't allow any voice messages. Please can you explain briefly what happened so that we can assist you further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,