NB
Nadien B
1 reviews | Active since Sept 2018
12 Nov 2018, 14:53
Complaint
Can MTN please explain why after logging an complaint on hello peter and resolving the matter two months ago i find myself blacklisted by MTN .
IVE SPOKEN TO ALICE VAN DER MERWE ...he assured me the matter was resolved id like a prompt response please urgent make contact with me this network is just a hassel TERRIBLE CUSTOMER SERVICE !!!!!!!
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MTN South Africa's replyOfficial
13 Nov 2018, 07:20 Good day Nadien Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
I will follow up with Alice and contact you.
Rest assured, it is not our intention to displease you.
Warm Regards Renall Chetty Complaints Management Team
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
I will follow up with Alice and contact you.
Rest assured, it is not our intention to displease you.
Warm Regards Renall Chetty Complaints Management Team
Best regards,
MTN South Africa's reply13 Nov 2018, 07:20
Official
Good day Nadien Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
I will follow up with Alice and contact you.
Rest assured, it is not our intention to displease you.
Warm Regards Renall Chetty Complaints Management Team
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
I will follow up with Alice and contact you.
Rest assured, it is not our intention to displease you.
Warm Regards Renall Chetty Complaints Management Team
Best regards,