1 reviews | Active since Dec 2014
Complaint
MTN is by far the worst and disgusting cell phone network I've ever had to register with. Called to find out how I could get help with the issues I had with my data. The consultant assisting me was clueless and couldn't help at all. I asked her to speak to her supervisor who didn't even an effort in taking my call. I am ashamed to be an MTN client. The level of service they provide is appalling. As a big network company you are by far they worst I've experienced
Dear Wandy,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to supply me with relating to your complaint I can investigate the matter and find suitable outcome regarding this matter.
Please email ***
Thank you, looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Wandy,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to supply me with relating to your complaint I can investigate the matter and find suitable outcome regarding this matter.
Please email ***
Thank you, looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,