Complaint

I called yesterday the 173 number the agent refused to help me cause I'm not phoning from the number is question. I tried to give her the ref number 1- ********** 5019 and she said she can't help. When I asked for a team leader she put me on hold for 30mins and then dropped the line. I phoned at 6.10pm. Then this morning I called again asking for a team leader I spoke to kgomotso mphse team leader on 808 telling me he can't assist as I did phone the right number. Well I did call 173. He was totally rude refusing me to finish what I was saying. He refused to provide me with the operations manager email address. Then he had the nerve to call me back and argue with me. Is that what I'm paying MTN every month for. My cell number ********** 964. I bought my sister a sim card as was promised if we use the R20 mtn airtime we will receive 1gig data for free and I didn't receive it. That's all I wanted to know why the data never come through the number the data was supposed to be on ********** 929. Please sorted this out. I lodge a hello Peter complaint aswell. Will definitely be taking this matter further.

Please note I'm only available after 5pm during the week