Complaint

I upgraded in November and have had endless problems with my account incurring extra fees for things I did not ask for as I don't need it.

I phone 135 they say go to the store after a huge fight with the store the general manager eventually starts helping me with an unhelpful attitude.

I have to follow up constantly and now they have cut my services and he is not in until Tuesday.

I am not a person that complains about these things but I feel so unheard and taken advantage of and I am stuck without network service due to MTN's incompetence.