Complaing
Hey
It is really Upsetting that MTN do these thing to their clients. I sent my phone for repairs on the 26th June and now just over 2 months later my screen is coming loose and sometimes my screen doesn’t work. I paid over R2500 rand for this service.
It is unacceptable and POOR Customer Service
I want a complete Refund for this Service
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Replies (2)
MTN South Africa's replyOfficial
04 Sept 2017, 11:25Thank you for your post.
We apologize for any inconvenience incurred.
Please take the device back to the store who assisted you with the repair assessment fo r the device to be send back to the repair center.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply04 Sept 2017, 11:25
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Please take the device back to the store who assisted you with the repair assessment fo r the device to be send back to the repair center.
Kind Regards,
Alice van der Merwe
Best regards,
's updateReviewer Update
04 Sept 2017, 11:58Good Day
So Again I must sit without a phone for 3 - 6 weeks. I want a complete Refund from the repair centre because now from their Stupid mistake a mess up i have to send my phone away again. Could you please provide me with an email address for you and the main person at the repair centre i want answers and i want it now
's update04 Sept 2017, 11:58
Reviewer Update
Good Day
So Again I must sit without a phone for 3 - 6 weeks. I want a complete Refund from the repair centre because now from their Stupid mistake a mess up i have to send my phone away again. Could you please provide me with an email address for you and the main person at the repair centre i want answers and i want it now