Complain

I WAS USING MTN SINCE 2009 BUT NOW I HAVE A PROBLEM I REPORTED THE SITUATION I GOT A SIM SWAP AND MY PHONE WAS ****** AGAIN IN DECEMBER I DID A SIM SWAP AT THE STORE AND THEN MY CARD WAS NOT ACTIVE ANYMORE AND THEY REFUSED AND TOLD ME MY NUMBER WAS RESHUFFLED AND I SHOULD WAIT TILL SOMEONE BUYS IT THEN TRY TO GET AHOLD OF THINGS NOW I HAVE A VERY BIG PROBLEM COZ IV BEEN USING THAT NUMBER FOR 9 YEARS AND I DID AN AFFIDAVIT SHOWING THAT BUT THEY REFUSED TO HELP ME IN AN MTN STORE IN DURBAN NEXT TO ITHALA BANK