Complain

Been having a contract with MTN since 2019 for a data SIM card then last year when it was due for upgrade I saw no reason to renew my contract with them as I was happy with them the last two years but what a waste for me to do that, as it’s not serving the purpose anymore I feel m paying them every month since I upgraded n m not happy with the package, I tried to go to the branch, called the calll centre but I never got any help, the last consultant I spoke to I asked what is the process to cancel my contract with them as the new data contract is not serving me any purpose anymore I was told I must pay the renaming installments of the contract then they can cancel it and I asked it means I would have paid the service I didn’t use n was told that was their policy. To think my contract is ending in 2023 so in all of this years I will be paying while m not happy. The consultants that’s sells the contract on the phone they ****s. Am so disappointed n I will never renew again with them.