Complain

I Paid my MTN Contract at the Store and few days after this my Account Got Disconnected ,I was Taken from Pillar go Post by MTN Customer services Agents and Consultants from MTN Westgate Mall . I Spoke to Grace Dladla Assistant Manager and they Traced the money I paid and Reallocated the money back into my Account , The Treatment I got from MTN is appalling as non of the Consultants where responsible for his ill-treatment showed Remorse but Utterly told me to Just pay the Account in order for them to open my Account .

After this Ordeal I Received an email from Portia Viljoen Telling me that they won't Compensate me for the 2 Weeks I spent while Disconnected because when the account was open the method of payment was Debit Order , I Want MTN to Compensate me for their Negligence