SV
SIEM V
1 reviews | Active since Apr 2018
06 May 2018, 18:15
COMPLAIN ABOUT MTN
Hallo Peter My name is Siem Venter and it's the second time that I must complain about the poor service of MTN. My phone was ****** on Friday 4 May 2018. I spent the whole Saturday morning at MTN Lifestyle Center Tzaneen to do a Sim swap. Donald informed me it could take 24 hours. On Sunday the call center told me that nothing was registered. I do emergency work and need my phone!! My number is: ********** 557. It won't work. You'll have to cal my wife on: ********** 907.
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MTN South Africa's replyOfficial
07 May 2018, 10:06Good day Siem,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the new SIM Number so that we may intervene.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply07 May 2018, 10:06
Official
Good day Siem,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the new SIM Number so that we may intervene.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
SV
SIEM V's updateReviewer Update
07 May 2018, 11:17My SIM number: ***
SV
SIEM V's update07 May 2018, 11:17
Reviewer Update
My SIM number: ***