COMPLAIN

Dear Management @ MTN I've been a loyal customer for the past 18 years but I was so disappointed and irate when I experienced network problems and I could not access the internet , emails or any other social media platforms. I called in numerus time and spoke to 3 different Agents (Silindile , Mandisa who tried to be helpful but the third agent by name of Zanele who I feel was very rude and lacked knowledge. I then requested to speak to a Team Leader who presented herself by the name of Desrae Snyman who failed to assist me dismally. she never even try to help in anyway what so ever she just told me to call back again later. The number I was enquiring about was ***. Up until now I am unable to access the internet