Complai

I visited the store again greetstone to check on my dads account the overdue of R2 200 we have to get back they deleted the account on their system after everything they did to my dad he paid over R10 000 in 6 months for a R199 simcard. Can they give us our money back cause their products are ruining our credit scores for nothing they add products we never signed up for. Please help us get our money back