FP
Frazer P
1 reviews | Active since Oct 2011
04 May 2015, 12:10
Committing a crime using mtn network
Hi please help, im getting harassment sms's from someone using 2 different mtn numbers, I tried getting information from mtn call centre but im not getting any luck. Can someone please call me as I need urgent info. Thanks
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MTN South Africa's replyOfficial
13 May 2015, 14:19Hello bradley12,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note in order for MTN to assist with this you would need to open a case with the South African Police Service and they will handle your case further.
We are sincerely apologetic about the crime that you have become a victim of. I understand the inconveniences as well as the anger you may be faced with.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note in order for MTN to assist with this you would need to open a case with the South African Police Service and they will handle your case further.
We are sincerely apologetic about the crime that you have become a victim of. I understand the inconveniences as well as the anger you may be faced with.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply13 May 2015, 14:19
Official
Hello bradley12,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note in order for MTN to assist with this you would need to open a case with the South African Police Service and they will handle your case further.
We are sincerely apologetic about the crime that you have become a victim of. I understand the inconveniences as well as the anger you may be faced with.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note in order for MTN to assist with this you would need to open a case with the South African Police Service and they will handle your case further.
We are sincerely apologetic about the crime that you have become a victim of. I understand the inconveniences as well as the anger you may be faced with.
Regards,
Bronwyn
REQ:***
Best regards,